Thank You for Shopping at Buy Product Boxes!
We aim to deliver high-quality custom packaging products tailored to your specific needs. Please review our Refund and Returns Policy carefully.
We accept returns for standard-size custom boxes. If you’re not completely satisfied with your purchase, please follow the return process below.
Customized product boxes are non-returnable. All sales for these items are final.
We do not offer exchanges on any products. If you wish to return an item, please follow the return process outlined below.
To initiate a return, contact our customer service team at [email protected] to obtain a return authorization. Returns must be sent back via mail to the address provided in the authorization.
Customers are responsible for providing and paying for the return shipping label. Ensure that your return shipment is properly packaged to avoid damage.
All transactions and refunds are processed in GBP.
Returned items must be in new, unused condition. Products showing signs of use or damage will not be eligible for a refund.
You have 120 days from the date of receipt to initiate a return for standard-size custom boxes.
No restocking fee will be applied to any approved returns.
Once your return is received and inspected, please allow up to 20 days for your refund to be processed. Refunds will be issued to your original payment method.
For any questions or assistance with your return, please reach out to us at [email protected].
Thank you for choosing Buy Product Boxes for your custom packaging needs!